This microwave is slow, like some other reviewed, but it's worse than that. One of the things we want the microwave for is popping popcorn. The last microwave and the one before that had no trouble with it. This microwave was on full power for 5 full minutes, and we got a handful of popcorn (80% of kernels unpopped). Then we reread the instructions in the manual and tried again. Full power for another 5 minutes. This time three kernels popped. This microwave is USELESS to us. After one day, we have to go get another one.
We can't return it because we spray painted the gold handle black (gold didn't go in our kitchen). So for us, this was 200.00 down the drain.
I've never had a microwave so terrible. I've had many other cheap microwaves, and they've always worked fine. This one is useless to us. Please don't waste your money. Keep looking. Buy something else.