Contact Us
Customer Service
We welcome and value your feedback. If you have any comments or questions regarding your VIDA product, please contact us by telephone or by sending an email to the address below.
Call 1-800-263-9768
Hours of Operations
Monday – Friday 8am ET - 9pm ET
Saturday 9 am ET – 5 pm ET
Sunday 9 am ET – 5 pm ET
Gift Card Redemption
If you have any questions regarding how or where to redeem your PADERNO gift card, please call our customer service line at 1-800-263-9768 or email us at customer.service@padinox.ca
Product Registration
Please note, our systems have been updated to remove the need for product registration. Simply by purchasing our products you are entitled to the warranty communicated on the package.