Really solid kettle in my opinion, aside from the beeping which others have mentioned. I looked up how to mute this model, but couldn't find any information on how to do it. I did see other models suggested pressing two buttons at the same time, and so I did it with it this model. So after pressing the two buttons for like 5 or 6 seconds I heard and beep and that was the end of the beeping. I can only assume that they didn't include this in the instructions for some safety purpose. Either way the kettle worked great with the beeps, and now without the beeps I can definitely give it 5 stars.